I realised the need for ADR mechanisms while interning in the Supreme Court, having witnessed the sheer volume of cases flooding in. Thereafter I participated in international arbitration competitions and undertook an elective on ADR, which included modules on ODR, for which I secured a distinction. On graduating from law school I practiced in the High Court of Kerala, with the standing counsel for IOC and Southern Railways. Resultantly, I attended arbitrations, mediations and court proceedings on behalf of the IOC, Southern Railways, and other private clients. While arbitrations and court proceedings were limited to commercial law, the mediations I had attended pertained to contractual disputes of the IOC and family disputes of private clients. Thereafter, I pursued my masters in dispute resolution from National University of Singapore for a deeper understanding of ADR. Having received an understanding of ADR practiced in different jurisdictions and the interplay of tech and ADR, I believe that amicable resolution of dispute and conflict de-escalation through technology helps parties maintain their relationship while doing away with unnecessary costs, time and effort, which is otherwise prevalent in formal dispute resolution.