Online Mediation: Quick, Affordable, & Pyaar Se

3000+ neutral mediators. A dedicated case manager. Online mediation services built around a resolution you shape together. 

Crunch the Numbers!

Crunch the Numbers!

Crunch the Numbers!

2 Crore+

2 Crore+

Disputes

filed

Disputes

filed

Mediations

Resolved

34 Lakh+

34 Lakh+

Cases

resolved

Cases

resolved

Average

Resolution Time

45 Days

Average Resolution Time

Average Resolution Time

What Makes Sama’s Online Mediation Platform Different?

Why Sama’s Online Mediation Platform?

Conversation between two people

Everyone deserves to feel heard

Every dispute follows the Sama Standard, simple filing, both sides heard, clear timelines, exceptional neutral and expert quality, and measured fairness, applied to every case, without exception.

Conversation between two people

Everyone deserves to feel heard

Every dispute follows the Sama Standard, simple filing, both sides heard, clear timelines, exceptional neutral and expert quality, and measured fairness.

Two people in conversation

Officially recognised, genuinely neutral

Sama is a neutral third-party institution, officially recognised by the Ministry of Law & Justice, Government of India. 

Two people in conversation

Officially recognised, genuinely neutral

Sama is a neutral third-party institution, officially recognised by the Ministry of Law & Justice, Government of India. 

Genuinely your decision

A mediator guides the conversation. The outcome becomes final once both sides agree to it.

Genuinely your decision

A mediator guides the conversation. The outcome becomes final once both sides agree to it.

Built to settle, not stall

Sama’s mediators are recognised for successful, timely settlements.

Built to settle, not stall

Sama’s mediators are recognised for successful, timely settlements.

Conversation between two people

One case manager, start to finish

Every online mediation is assigned its own case manager, coordinating your case from filing to resolution.

Conversation between two people

One case manager, start to finish.

Every online mediation is assigned its own case manager, coordinating your case from filing to resolution.

Stays completely confidential

Discussions during online mediation are confidential. Even if mediation doesn’t succeed, nothing said can be used later in arbitration or court.

Stays between the parties

Discussions during online mediation are confidential. Even if mediation doesn’t succeed, nothing said can be used later in arbitration or court.

Everyone deserves to feel heard.

Every dispute follows the Sama Standard, simple filing, both sides heard, clear timelines, exceptional neutral and expert quality, and measured fairness, applied to every case, without exception.

Officially recognised, genuinely neutral

Sama is a neutral third-party institution, officially recognised by the Ministry of Law & Justice, Government of India. 

Genuinely your decision

A mediator guides the conversation. The outcome becomes final once both sides agree to it.

Built to settle, not to stall

Sama’s mediators are recognised for successful, timely settlements.

One case manager, start to finish

Every online mediation is assigned its own case manager, coordinating your case from filing to resolution.

Stays between you and the other side

Discussions during online mediation are confidential. Even if mediation doesn’t succeed, nothing said can be used later in arbitration or court.

Add a Mediation Clause to Your Contracts

Add a Mediation Clause to Your Contracts

A clause naming Sama, agreed by both parties in advance, means any future dispute goes straight into mediation, no delay negotiating where or how to resolve it later.

Copy the clause into your contract's dispute resolution section.

A clause naming Sama, agreed by both parties in advance, means any future dispute goes straight into mediation, no delay negotiating where or how to resolve it later.

Copy the clause into your contract's dispute resolution section.

Professional consultation scene
Professional consultation scene

Why Online Mediation at Sama Over Litigation

Mediation

Mediation

Litigation

Litigation

Speedy resolution

Speed and Cost

Speedy resolution

Average 45 days

Average 45 days

Years in court

Years in Court

Years in court

Anywhere from 1 to 10 years, or more.

Anywhere from 1 to 10 years, or more.

lower legal cost

lower legal cost

₹2,500

higher litigation cost

higher litigation cost

Up to 10× more

Fully Confidential

Speed and Cost

Fully Confidential

Discussions are private, even if mediation fails

Discussions are private, even if mediation fails

Part of Public Records

Years in Court

Part of Public Records

Court proceedings are a matter of public record

Court proceedings are a matter of public record

Process Quality

Process Quality

Every case follows the Sama Standards

Every case follows the Sama Standards

Inconsistent Process

Inconsistent Process

The process varies case to case

The process varies case to case

Directly enforceable

Directly enforceable

Binding and enforceable exactly like a court decree

Binding and enforceable exactly like a court decree

After the full trial

After the
full trial

Enforceable, but only after the full trial process concludes

Enforceable, but only after the full trial process concludes

Transparent, Upfront Pricing

Transparent, Upfront Pricing

Transparent, Upfront Pricing

Know exactly what your case will cost before you file.

Mediation (0–200 cases)

Claim Amount (Rs.)

Claim Amount (Rs.)

Registration

Registration

Consent

Consent

Settlement

Settlement

<1,00,000

<1,00,000

2,500

2,500

1,000

1,000

1,500

1,500

<5,00,000

<5,00,000

2,500

2,500

2,500

2,500

5,000

5,000

<10,00,000

<10,00,000

2,500

2,500

5,000

5,000

7,500

7,500

<20,00,000

<20,00,000

2,500

2,500

7,500

7,500

15,000

15,000

<50,00,000

<50,00,000

2,500

2,500

12,500

12,500

35,000

35,000

<1,00,00,000

<1,00,00,000

2,500

2,500

25,000

25,000

72,500

72,500

1,00,00,000+

1,00,00,000+

TBD

TBD

TBD

TBD

TBD

TBD

* Stamping and GST are charged in addition to the stated arbitration fee.

* Stamping and GST are charged in addition to the stated arbitration fee.

Discuss your organisation's dispute resolution needs

Frequently asked questions

Everything you need to know about resolving disputes through Sama.

Does a mediator decide the outcome for me?

No. A mediator's role is to guide the conversation, help both sides see where they already agree, and, where useful, put possible settlement terms for consideration. The outcome only becomes final once both sides actually accept it; nothing is imposed on either party.

What happens after I submit a case for mediation?

Who is my mediator, and how are they chosen?

Does a smaller dispute get less attention than a complex one?

If mediation fails, can what I said be used against me later?

What if we can't reach an agreement?

Is online conciliation different from mediation here?

Is Online Lok Adalat included in this?

Is a mediated settlement legally binding?

Do I need a mediation clause to use this?

Will I have my own point of contact throughout the process?

Do I need a lawyer?

Is my information kept secure?

Can a business use a mediation clause across all its contracts?

Contact Us

Email

info@sama.live

Phone

9355755793

Location

Bangalore, India

Response Time

We reply within 24 hours

*

*

*

*

*

*

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075

© 2026 ODRWays Solutions Private Limited. All rights reserved.

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075

© 2026 ODRWays Solutions Private Limited. All rights reserved.

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075

© 2026 ODRWays Solutions Private Limited. All rights reserved.

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075

© 2026 ODRWays Solutions Private Limited. All rights reserved.