Refund Policy
Refund Policy
Refund Policy
Refund Policy
Odrways Solution Private Ltd (the "Service Provider") is dedicated to ensuring strong privacy safeguards for its users. Our Refund Policy (“Refund Policy”) is crafted to provide clarity on how we handle refund-related matters, outlining the processes, and ensuring transparency in your dealings with us. This policy aims to assist you in making well-informed decisions when it comes to refunds through our service.
Mediation, Conciliation, and Arbitration Services
We do not offer refunds for mediation, conciliation, or arbitration services once the process has commenced. We are committed to providing a fast and cost-effective resolution to disputes.
Courses and Trainings
1. Partial Refund for Courses not yet Started
If a course or training has not commenced within two days of signup, a partial refund may be processed. The refund amount will be determined based on the original payment minus any administrative fees.
2. General Conditions
Refund requests for courses must be submitted in writing to info@sama.live.
Processing Time: Partial refunds for unstarted courses will be processed within 10 business days from the date of receiving the written request.
Payment Method: Refunds for unstarted courses will be issued using the same method as the original payment.
Exceptions
In exceptional circumstances such as technical issues preventing course access or other unforeseen situations, we reserve the right to review and make exceptions to the partial refund policy on a case-by-case basis.
Changes to this Policy
We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Continued use of our services after changes to this policy will indicate your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy, please feel free to contact us at info@sama.live.
Odrways Solution Private Ltd (the "Service Provider") is dedicated to ensuring strong privacy safeguards for its users. Our Refund Policy (“Refund Policy”) is crafted to provide clarity on how we handle refund-related matters, outlining the processes, and ensuring transparency in your dealings with us. This policy aims to assist you in making well-informed decisions when it comes to refunds through our service.
Mediation, Conciliation, and Arbitration Services
We do not offer refunds for mediation, conciliation, or arbitration services once the process has commenced. We are committed to providing a fast and cost-effective resolution to disputes.
Courses and Trainings
1. Partial Refund for Courses not yet Started
If a course or training has not commenced within two days of signup, a partial refund may be processed. The refund amount will be determined based on the original payment minus any administrative fees.
2. General Conditions
Refund requests for courses must be submitted in writing to info@sama.live.
Processing Time: Partial refunds for unstarted courses will be processed within 10 business days from the date of receiving the written request.
Payment Method: Refunds for unstarted courses will be issued using the same method as the original payment.
Exceptions
In exceptional circumstances such as technical issues preventing course access or other unforeseen situations, we reserve the right to review and make exceptions to the partial refund policy on a case-by-case basis.
Changes to this Policy
We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Continued use of our services after changes to this policy will indicate your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy, please feel free to contact us at info@sama.live.
Odrways Solution Private Ltd (the "Service Provider") is dedicated to ensuring strong privacy safeguards for its users. Our Refund Policy (“Refund Policy”) is crafted to provide clarity on how we handle refund-related matters, outlining the processes, and ensuring transparency in your dealings with us. This policy aims to assist you in making well-informed decisions when it comes to refunds through our service.
Mediation, Conciliation, and Arbitration Services
We do not offer refunds for mediation, conciliation, or arbitration services once the process has commenced. We are committed to providing a fast and cost-effective resolution to disputes.
Courses and Trainings
1. Partial Refund for Courses not yet Started
If a course or training has not commenced within two days of signup, a partial refund may be processed. The refund amount will be determined based on the original payment minus any administrative fees.
2. General Conditions
Refund requests for courses must be submitted in writing to info@sama.live.
Processing Time: Partial refunds for unstarted courses will be processed within 10 business days from the date of receiving the written request.
Payment Method: Refunds for unstarted courses will be issued using the same method as the original payment.
Exceptions
In exceptional circumstances such as technical issues preventing course access or other unforeseen situations, we reserve the right to review and make exceptions to the partial refund policy on a case-by-case basis.
Changes to this Policy
We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Continued use of our services after changes to this policy will indicate your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy, please feel free to contact us at info@sama.live.
Odrways Solution Private Ltd (the "Service Provider") is dedicated to ensuring strong privacy safeguards for its users. Our Refund Policy (“Refund Policy”) is crafted to provide clarity on how we handle refund-related matters, outlining the processes, and ensuring transparency in your dealings with us. This policy aims to assist you in making well-informed decisions when it comes to refunds through our service.
Mediation, Conciliation, and Arbitration Services
We do not offer refunds for mediation, conciliation, or arbitration services once the process has commenced. We are committed to providing a fast and cost-effective resolution to disputes.
Courses and Trainings
1. Partial Refund for Courses not yet Started
If a course or training has not commenced within two days of signup, a partial refund may be processed. The refund amount will be determined based on the original payment minus any administrative fees.
2. General Conditions
Refund requests for courses must be submitted in writing to info@sama.live.
Processing Time: Partial refunds for unstarted courses will be processed within 10 business days from the date of receiving the written request.
Payment Method: Refunds for unstarted courses will be issued using the same method as the original payment.
Exceptions
In exceptional circumstances such as technical issues preventing course access or other unforeseen situations, we reserve the right to review and make exceptions to the partial refund policy on a case-by-case basis.
Changes to this Policy
We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Continued use of our services after changes to this policy will indicate your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy, please feel free to contact us at info@sama.live.
Company
Disclaimer:
Please note that Sama is not a law firm and does not engage in the practice of law or solicit Lawyers.
Sama is an advanced, technology platform designed to facilitate Online Dispute Resolution (ODR) services. We aim to provide an accessible and convenient way for users to seek guidance and support from independent professionals in resolving their disputes. All interactions or consultations facilitated through Sama are between users and independent professionals. Sama is not responsible for any advice or services provided by these independent professionals.
Made in India, Pyaar se ❤
Our Registered Office Address is W-901, Rohan Jharokha 2, Yemalur, Near HAL Airport, Bangalore, 560038, Karnataka India.
Sama
© 2024 ODRWays Solutions Private Limited. CIN - U74999KA2019PTC125645. All rights reserved.
Sama Helpline - 9855755798, info@sama.live
©2024 ODRWays Solutions Private Limited. All rights reserved.